Putting an overdue debt in the hands of a debt collection agency can feel like a big step, so it's natural to worry about the impact on your good name. However, doing nothing can be just as bad for your reputation.

Credit scores are an important part of most people's financial health. So, as a creditor, it's important to be aware of how you can leverage that fact to chase an overdue debt.

Credit is the lifeblood of the business-to-business trading environment. But with the ever-present threat of debts going bad, it's good to know that commercial debt collection offers some pathways to recover what you're owed.

It may sound like a rare occurrence, but losing touch with a debtor is more common than you think. So, what do you do if your customer seems to have disappeared?