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Our Construction Experience

6000+

Clients

£15m

Collected

50%

Collected inside 90 days

Commission only charged on monies recovered

Our rate remains the same whether it takes us a single day to recover your debt or an entire year. It’s in our interest to act as quickly as possible.

All Services

Ancillary Services

Our ancillary services are available to all our clients. If a case requires a specific service such as legal action or debtor tracing, the associated issuing cost will be explained to you before any speculative action is taken and we will require your express instruction before undertaking any fee incurring work.

No collection, no commission

In most cases, our typical commission rate is 15%, and we only charge commission if we successfully collect. Which means we’re fully focused on getting results.

Dependent on our clients’ terms and conditions, or relevant legislation, costs may also be recovered where we are legally able to do so.

Debt Recovery Services for Construction Companies in the UK

Late payment is one of the biggest challenges in the UK construction industry. With complex supply chains, staged payments and subcontractor dependencies, even a single unpaid invoice can impact multiple projects. We help construction companies recover overdue accounts quickly using a firm but professional approach that supports cash flow without disrupting operations.

Our team understands the nuances of the sector, from retention disputes to delayed payments from main contractors. We work with developers, suppliers and subcontractors to collect unpaid debts efficiently with transparent updates on a no collection, no commission basis. Whether you're dealing with a one-off issue or need ongoing support, we provide practical solutions tailored to construction businesses of all sizes.

 

 

Why Construction Companies Choose Redwood Collections

Specialist Experience in the Construction Sector
We understand the contract structures, timelines and payment chains unique to construction, helping you recover outstanding balances with minimal disruption.

Support with Disputed or Staged Payments
Our collectors are trained to navigate complex issues like retentions, staged payments and partial disputes common in the industry.

Professional Communication
We act on your behalf with respect and authority, helping maintain relationships with contractors, subcontractors and clients.

No Collection, No Commission
Our success-based model means you only pay commission when we recover your funds, with any additional costs clearly explained upfront.

Clear Reporting and Progress Updates
You receive regular updates throughout the process so you stay informed and in control at every stage.

 

 

Common Questions About Construction Debt Recovery


Can you help recover retention payments?

Yes. We work with construction firms to pursue unpaid retention once the agreed conditions have been met and payment remains outstanding.

Do you handle disputes over staged or part payments?

Yes. Our collectors are experienced in resolving partial payments and disputes involving staged invoicing, which are common in construction contracts.

Is your service suitable for subcontractors?

Absolutely. We work with subcontractors of all sizes to help recover unpaid invoices from main contractors or clients.

Will chasing payment affect future project work?

We always approach debt recovery with professionalism to preserve relationships wherever possible, while making it clear that payment is expected.

Can we refer debts from older projects?

Yes. As long as the debt is under six years old, we can review the case and advise on your recovery options.

 

“We used Redwood Collections on what seemed like a hopeless cause, a January invoice that the clients were blaming the non-payment on the Coronavirus outbreak and time and time again just refused to pay on the basis that their business had been forced into lockdown.

Redwood Collections were swift and very professional and opened and shut the whole deal in around 8 weeks with our account being fully paid with interest.

I was fearful at first of going down this route, but I needn’t have been, it was a painless experience and ultimately, after all the aggravation that I had had from the clients, it was a very satisfying experience.

Thank you Redwood Collections, I would have no hesitation in using you again, or recommending you to anyone in a similar position to us.”

Keith Hunt Scaffolding Ltd.

“We as a company have not in the past had many problems with late or non-payers, however, we did have one customer than proved particularly difficult, presenting a host of invalid excuses and reasons for non-payment and despite months of correspondence and threats of legal action – it was all to no avail.

By coincidence, we received an email advertising flyer from Redwood Collections and pretty much in desperation we passed the case to them, realising that if successful, it would be a relatively low cost option to pursue the debts.

We are pleased to say that within a month of them receiving the case, settlement was reached and payment was made.

As you might expect we are delighted with the outcome, the level of prompt and efficient service received and would not hesitate in recommending them to anyone in a similar position.”

TC Construction

The impact of an unresolved debt

Our interactive calculator helps you understand the financial impact of keeping a debt on your ledger and the costs involved in managing or collecting it.

DEBT VALUE

£ 0

£ 50000

DAYS OVERDUE

0 DAYS

180 DAYS
what this debt has COST you to date:
?
This figure is based on the estimated cost of in-house debt collection efforts, including staff salaries, overheads and any software/tools used for collections.
 What you have already spent trying to service this debt
£000.00
Is this a business to business debt? Are you able to recoup debt recovery and legal costs?
?
Did you know, if you have a commercial debt, you have a legal right to recover your costs? Where money is owed to a consumer, your contract may allow for the recovery of these costs.
our COMMISSION: The fee payable to us if we collect this debt where our normal 15% commission rate applies
£000.00
what we will aim to collect: This is the total amount collectable, combining the original debt amount, any recoverable commission and interest charged at 8% per annum
£000.00

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How can we help?

From one-off bad debts to ledgers that require more regular attention, we’re here for you.

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