Debt Recovery for Recruitment

Our Recruitment Experience

6000+

Clients

£15m

Collected

50%

Collected inside 90 days

Commission only charged on monies recovered

Our rate remains the same whether it takes us a single day to recover your debt or an entire year. It’s in our interest to act as quickly as possible.

All Services

Ancillary Services

Our ancillary services are available to all our clients. If a case requires a specific service such as legal action or debtor tracing, the associated issuing cost will be explained to you before any speculative action is taken and we will require your express instruction before undertaking any fee incurring work.

No collection, no commission

In most cases, our typical commission rate is 15%, and we only charge commission if we successfully collect. Which means we’re fully focused on getting results.

Dependent on our clients’ terms and conditions, or relevant legislation, costs may also be recovered where we are legally able to do so.

Debt Recovery Services for Recruitment Agencies in the UK

Unpaid fees can disrupt operations for recruiters of all sizes, whether you specialise in permanent placements, contract staff or temp cover. When a client fails to pay, the time and cost of sourcing candidates goes unrecovered. We help recruitment agencies collect overdue fees quickly and professionally while preserving important client relationships wherever possible.

Our team understands the challenges recruiters face, including disputes over candidate start dates, unclear terms and unpaid temp invoices. We offer clear communication, progress updates on a no collection, no commission basis, designed to support your internal team. Whether you’re chasing a single overdue fee or need long-term recovery support, we’re here to help.

Why Recruitment Agencies Choose Redwood Collections

Sector Knowledge That Speeds Up Recovery
We understand the common causes of non-payment in recruitment, from start date disagreements to rebate disputes, allowing us to act quickly and effectively.

Support for Temp and Perm Placements
Our collectors handle overdue fees across all placement types, including volume temp contracts and high-value executive roles.

No Collection, No Commission
You only pay commission when we successfully recover moneys, giving you peace of mind and a cost-effective way to resolve debts. Any additional costs, such as legal or tracing fees are clearly explained before we proceed.

Helping You Stay Focused on Hiring
We manage the debt recovery process so your consultants can stay focused on finding the right talent instead of chasing overdue invoices.

Professional, Compliant Communication
We act with courtesy and clarity at every stage, helping to protect your brand while encouraging prompt payment.

Common Questions About Recruitment Debt Recovery

Can you recover fees for permanent placements?

Yes. We help agencies recover unpaid placement fees even when disputes arise around start dates, rebates or contract terms.

What if the client claims the candidate left early?

We review the terms of your contract and the facts of the case to determine if the fee is still enforceable. If it is, we proceed with recovery.

Do you recover unpaid temp invoices?

Yes. We regularly help agencies recover overdue invoices for temporary and contract placements including long-running assignments.

How quickly can you begin the process?

Once we receive your referral and supporting documents, we typically begin contact within one working day.

Is your service confidential?

Yes. We act professionally and discreetly at every stage with a focus on resolving the issue without damaging your reputation.

“Magenta Consulting and Recruitment Ltd is a recruitment firm specialising in the permanent placement of legal professionals in law firms throughout England.

One of our law firm clients failed to pay several fee invoices and became entirely unresponsive to attempts to secure payment of the overdue amounts.

After our best endeavours failed to elicit any response from our client, we contacted Redwood Collections to see if they could help us secure payment.

We found Redwood to be very straightforward to deal with and they took the case on a “no collection, no-commission” basis. Within a matter of days they secured payment in full plus some overdue charges and interest.

We would have no hesitation in using Redwood Collections services in the future and would recommend them for anyone with debts to collect.”

Magenta Consulting and Recruitment

“I wanted to take the time and personally thank the team at Redwood Collections for the fanatic service they provided which ended in a great result for my company Atlas rec2rec Ltd.

Without Redwood’s help, we couldn’t have hoped to recoup the funds of an unpaid invoice, It was pain-free and they kept me updated at every step advising of the next steps and possible outcome scenarios.

Seriously, a massive thank you to all involved.”

Atlas Rec2Rec Ltd.

“I would like to thank you all for your support and assistance in recovering monies owed to Bluebaring Recruitment.

We are pleased to have used Redwood Collections in this instance and compliment you on the service and professionalism of your organisation.

If we should encounter any future debts, we will have no hesitation in using Redwood again.”

Bluebaring Recruitment Ltd.

Solving debt collection issues in recruitment

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The impact of an unresolved debt

Our interactive calculator helps you understand the financial impact of keeping a debt on your ledger and the costs involved in managing or collecting it.