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Our Funerals Experience






Complaint rate

Commission only charged on monies recovered

Our rate remains the same whether it takes us a single day to recover your debt or an entire year. It’s in our interest to act as quickly as possible.

All Services

Ancillary Services

Our ancillary services are available to all our clients. If a case requires a specific service such as legal action or debtor tracing, the associated issuing cost will be explained to you before any speculative action is taken and we will require your express instruction before undertaking any fee incurring work.

No collection, no commission

In most cases, our typical commission rate is 15%, and we only charge commission if we successfully collect. Which means we’re fully focused on getting results.

Dependent on our clients’ terms and conditions, or relevant legislation, costs may also be recovered where we are legally able to do so.

“We have been using the professional services of Redwood Collections to deal with our debt collection matters for the last 4 years. We continue to find them to be excellent, proactive and productive and they have continually kept us informed on the progress they are making with the debtors.

As they look after many Funeral Director clients, they are aware of the delicate nature of debt collection in our profession and we have no hesitation in recommending them to our fellow professionals.”

Leverton & Sons Ltd.

“As a Funeral Director, you need to have the right sort of agent collecting your monies, firm enough to get the job done, but without being too heavy-handed and the adverse publicity that could cause.

Redwood Collections seems to have the perfect balance and to date has been far more successful in recovering monies than our previous collection agents.

We have no hesitation in recommending Redwood Collections.”

H.D. Tribe Funeral Directors

Great Service

“I have used the services of Redwood Collections for several years. During this time, I have had a dedicated contact who has always been available with honest advice and help especially in the most challenging of cases.

Making referrals to Redwood is quick and easy by either email or post. Account details and payments are sent regularly and are easy to understand.

As an independent funeral director, I have had experience of plenty of debt recovery companies all promising to recover money owed to me, all failing on that promise. Redwood Collections has outperformed all of these companies. I would not hesitate to recommend them. I owe them my thanks.”

Hollowells Funeral Directors


Refer a debt

To recover bad debts from non-payers, simply turn to the team who have helped many others in your position recoup what they are rightfully owed.

How can we help?

From one-off bad debts to ledgers that require more regular attention, we’re here for you.

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