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Our Corporate Experience

0.0064%

Complaint rate

11

auditors - internal audit team for quality control

60

agents added to your team overnight

Commission only charged on monies recovered

Our rate remains the same whether it takes us a single day to recover your debt or an entire year. It’s in our interest to act as quickly as possible.

All Services

Ancillary Services

Our ancillary services are available to all our clients. If a case requires a specific service such as legal action or debtor tracing, the associated issuing cost will be explained to you before any speculative action is taken and we will require your express instruction before undertaking any fee incurring work.

No collection, no commission

In most cases, our typical commission rate is 15%, and we only charge commission if we successfully collect. Which means we’re fully focused on getting results.

Dependent on our clients’ terms and conditions, or relevant legislation, costs may also be recovered where we are legally able to do so.

“Hugh James has an excellent working relationship with Redwood Collections. We are regularly instructed to issue volume bankruptcy and winding up petitions with a view to recovery for their clients.

We are particularly impressed by the effective pre-action work undertaken by Redwood Collections which makes our job easier as solicitors taking matters forward on their behalf. Their team provide an excellent standard of client care and are always accessible and highly professional. They are extremely knowledgeable and proficient in relation to debt recovery and ensure that cases are dealt with as cost effectively and expeditiously as possible.”

Hugh James, Top 100 Law Firm

“We have been using Redwood Collections for the past year and bear witness to the excellent service they provide and the speed at which they collect monies owed on our behalf. I have always found the company to be courteous, flexible to meet the client’s requirements and respectful whilst pursuing payment for outstanding debts.

Robert Dyas

“I found my overall experience was very good with Redwood Collections from the initial contact to the follow up call and then on to the account owner who dealt exclusively with our case.

Redwood Collections were at all times professional and courteous. They updated me on any progress in the case and were open to the options available to us.

While I felt that this case would be a difficult case to get any positive outcome, Redwood persevered and found an equitable solution.

I feel that Orafol got good value for money as there was a lot of chasing and follow up calls done by Redwood which I would not have been prepared to do.”

Orafol Europe GmbH

“We have been using Redwood Collections for a while now and would like to take this opportunity to say how impressed we are with the service that has been provided with regular updates, good communication skills and professional and effective service.

We have been particularly impressed with how our account manager dealt with our accounts resulting in a collection rate of over 20 cases of more than 100%. This is due to debt recovery charges and interest being recovered over and above the principal debt in most instances.

If we should encounter any future debts, we will have no hesitation in using Redwood Collections again. We also would not hesitate to recommend them on the basis of the outstanding service that we have received.”

Topps Tiles Ltd.

REDWOOD COLLECTIONS

Refer a debt

To recover bad debts from non-payers, simply turn to the team who have helped many others in your position recoup what they are rightfully owed.
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The impact of an unresolved debt

Our interactive calculator helps you understand the financial impact of keeping a debt on your ledger and the costs involved in managing or collecting it.

DEBT VALUE

£ 0

£ 50000

DAYS OVERDUE

0 DAYS

180 DAYS
what this debt has COST you to date:
?
This figure is based on the estimated cost of in-house debt collection efforts, including staff salaries, overheads and any software/tools used for collections.
 What you have already spent trying to service this debt
£000.00
Is this a business to business debt? Are you able to recoup debt recovery and legal costs?
?
Did you know, if you have a commercial debt, you have a legal right to recover your costs? Where money is owed to a consumer, your contract may allow for the recovery of these costs.
our COMMISSION: The fee payable to us if we collect this debt where our normal 15% commission rate applies
£000.00
what we will aim to collect: This is the total amount collectable, combining the original debt amount, any recoverable commission and interest charged at 8% per annum
£000.00

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How can we help?

From one-off bad debts to ledgers that require more regular attention, we’re here for you.

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