Collections International

International Debt Recovery

Recover overseas debts with confidence using our global expertise and proven cross-border strategies.

How can I recover unpaid debts from overseas clients?

At Redwood Collections, our international debt recovery service is designed to help businesses reclaim overdue payments from clients based abroad. We understand the challenges of recovering debts across different legal, political and financial systems, and our experienced team ensures the process is handled efficiently and professionally. Whether you're owed money in Europe, Asia or beyond, we provide a clear route to resolution and consistent updates throughout.

Global Reach, Trusted Partners

We understand international debt recovery isn’t a one-size-fits-all process which is why we're adaptable to jurisdiction. Every country has its own laws and regulations with cultural considerations. We leverage a trusted network of local experts and legal partners worldwide, allowing us to effectively navigate these differences. By combining local knowledge with our proven debt recovery strategies, we ensure the most efficient and compliant path to recovering your debts, no matter where your debtor is located.

We take data protection and compliance seriously. All international recovery activities are carried out in accordance with relevant data protection laws, including the UK GDPR and we only work with overseas agents who meet our strict compliance standards. You can trust us to handle sensitive information with the utmost care and professionalism.

Through our strategic partnerships with trusted overseas agents, we offer a truly global service. Our network enables us to pursue debts in multiple countries, ensuring your case is handled professionally and efficiently, no matter where the debtor is located. With our in-depth knowledge of international debt recovery laws and practices, we aim to collect debts in-house under our standard commission rate of 15% before involving our overseas agents, which may incur additional fees.

Handling Fees for International Debts

Referring an overseas debt to us incurs a one-off handling fee to cover the necessary administration costs. These fees are based on the value of the debt:

Debt balance under £1000: £75.00
Debt balance under £10,000: £145.00
Debt balance £10,000+: From £495

This fee covers the initial administrative steps needed to pursue your case on an international scale.

International Commission Rates

Once your case has been referred to one of our overseas agents, an alternate commission structure will apply. Below are our international commission rates, depending on the debtor's location:

United Kingdom: 15%
European Union: 25%
Including Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Slovenia, Sweden, Isle of Man, Guernsey, Jersey.
Other Europe: 30%
Including Armenia, Azerbaijan, Belarus, Bulgaria, Georgia, Hungary, Kazakhstan, Kirghizia, Malta, Moldova, Mongolia, Romania, Russia, Serbia, Slovakia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan.
Middle East & Africa: 35%
Rest of the World: 45%

These commission rates reflect the complexity and unique challenges of debt recovery in different regions.

We offer an efficient debt purchase service through Branch, allowing businesses to sell their overdue debts and improve cash flow. With Branch, we take over the full responsibility of debt recovery, freeing you from the complexities of chasing payments.

Our service extends internationally, offering debt purchase solutions for overseas debts and ensuring seamless collection across borders with local expertise.

For more details on how Branch can support your business, visit our dedicated Branch service page.

Commonly Asked Questions About Collections International

What types of overseas debts can be recovered?

We can help recover commercial debts from international clients across most industries. Each case is assessed to determine the best route to recovery based on region, value and circumstances.

Is there a minimum debt value for international collections?

There is no strict minimum but due to handling fees and commission rates, international recovery is usually more suitable for higher-value or business-critical debts. We’ll advise you on viability before proceeding.

How long does international debt recovery take?

Timeframes vary depending on the country, debtor response and legal route taken. We always begin with direct contact and escalate as needed, keeping you updated throughout.

Can I track progress on an international case?

Yes. You’ll receive regular updates from our team as your case progresses and we remain available to answer questions at any time.

Do I need to prepare additional paperwork for overseas claims?

Our team will guide you through any extra documentation required based on the country involved. We handle the complexities so you can stay focused on your business.

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Collections International