Collections International

Global Reach, Trusted Partners

We understand international debt recovery isn’t a one-size-fits-all process which is why we're adaptable to jurisdiction. Every country has its own laws and regulations with cultural considerations. We leverage a trusted network of local experts and legal partners worldwide, allowing us to effectively navigate these differences. By combining local knowledge with our proven debt recovery strategies, we ensure the most efficient and compliant path to recovering your debts, no matter where your debtor is located.

We take data protection and compliance seriously. All international recovery activities are carried out in accordance with relevant data protection laws, including the UK GDPR and we only work with overseas agents who meet our strict compliance standards. You can trust us to handle sensitive information with the utmost care and professionalism.

Through our strategic partnerships with trusted overseas agents, we offer a truly global service. Our network enables us to pursue debts in multiple countries, ensuring your case is handled professionally and efficiently, no matter where the debtor is located. With our in-depth knowledge of international debt recovery laws and practices, we aim to collect debts in-house under our standard commission rate of 15% before involving our overseas agents, which may incur additional fees. 

Handling Fees for International Debts

Referring an overseas debt to us incurs a one-off handling fee to cover the necessary administration costs. These fees are based on the value of the debt:

• Debt balance under £1000: £75.00
• Debt balance under £10,000: £145.00
• Debt balance £10,000+: From £495

This fee covers the initial administrative steps needed to pursue your case on an international scale.

International Commission Rates

Once your case has been referred to one of our overseas agents, an alternate commission structure will apply. Below are our international commission rates, depending on the debtor's location:

• United Kingdom: 15%
• European Union: 25%
  Including Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Slovenia, Sweden, Isle of Man, Guernsey, Jersey.
• Other Europe: 30%
  Including Armenia, Azerbaijan, Belarus, Bulgaria, Georgia, Hungary, Kazakhstan, Kirghizia, Malta, Moldova, Mongolia, Romania, Russia, Serbia, Slovakia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan.
• Middle East & Africa: 35%
• Rest of the World: 45%

These commission rates reflect the complexity and unique challenges of debt recovery in different regions.

We offer an efficient debt purchase service through Branch, allowing businesses to sell their overdue debts and improve cash flow. With Branch, we take over the full responsibility of debt recovery, freeing you from the complexities of chasing payments.

Our service extends internationally, offering debt purchase solutions for overseas debts and ensuring seamless collection across borders with local expertise.

For more details on how Branch can support your business, visit our dedicated Branch service page.