What if I can’t locate the debtor?
Move forward when contact with a debtor has been lost.
If an individual has moved address or a business is no longer trading at its registered location, we use compliant methods to reconnect you with the responsible party.
Trusted databases, public records and specialist tools are all utilised to identify current contact details. Open-ended tracing means all reasonable avenues are explored, giving you clarity before the case moves forward.

Address Verification
Find accurate, up-to-date addresses for debtors who have moved, helping you restart the debt recovery process with confidence.

Contact Information Updates
Confirm current phone numbers and email addresses to ensure seamless debtor contact and reduce communication delays.

Digital Footprint Analysis
Track debtors with limited physical presence by analysing online activity and digital behavioural patterns across platforms.

Database Access
Use our access to trusted credit, utility and public databases to carry out precise, lawful tracing of missing debtors.

Non-Responsive Debtor Tracking
Reconnect with individuals who have stopped replying to standard contact methods by using targeted tracing techniques.

Legal Support Integration
Locate the correct address needed to serve legal notices, supporting compliance with court rules and progressing recovery.