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Debtor Tracing Header Banner Image

Relocate your debtor

Reconnect, recover

Debtor Tracing reconnects businesses with individuals and companies who can no longer be reached. By verifying current contact details through compliant tracing methods, recovery becomes possible again.

When contact
has broken down

The point when contact has broken down varies case by case. Emails bouncing, phone numbers no longer connecting, letters being returned, the debtor no longer trading or not living at the last known address all indicate the information is inaccurate.

 

 

Recovery starts
with reconnection

Address Verification
Address Verification

Find accurate, up-to-date addresses for debtors who have moved, helping you restart the debt recovery process with confidence.

 

Contact Information Updates
Contact Information Updates

Confirm current phone numbers and email addresses to reinstate debtor contact and reduce delays to recovery.

 

Digital Footprint Analysis
Digital Footprint Analysis

Track debtors with limited physical presence by analysing online activity and digital behavioural patterns across platforms.

 

Database Access
Database Access

Access to trusted credit, utility and public databases to carry out precise and lawful tracing of missing debtors.

 

Legal Notice Address Checks
Legal Notice Address Checks

Locate the correct address needed to serve legal notices, supporting compliance with court rules and progressing recovery.

 

See How Much Your Debts Are Costing You With Our Interactive Calculator

Debt value

£ 0

£ 50000

days overdue

0 DAYS

180 DAYS
what has this debt cost you to date?
?
This figure is based on the estimated cost of in-house debt collection efforts, including staff salaries, overheads and any software/ tools used for collections.
WHAT HAVE YOU ALREADY SPENT TRYING TO SERVICE THIS DEBT
£000.00
Is this a business to business debt? Are you able to recoup debt recovery and legal costs?
?
Did you know, if you have a commercial debt, you have a legal right to recover your costs? Where money is owed to a consumer, your contract may allow for the recovery of these costs.
our COMMISSION: The fee payable to us if we collect this debt where our normal 15% commission rate applies
£000.00
what we will aim to collect: This is the total amount collectable, combining the original debt amount, any recoverable commission and interest charged at 8% per annum
£000.00

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Commonly Asked Questions About Debtor Tracing


Can debtor tracing help if the business has closed?

Yes. Even if a debtor has ceased trading, we use specialised records and tools to track the individuals behind the business and locate a viable contact address.

Is tracing worthwhile for older debts?

It depends. We assess each case individually. If the debt is still recoverable and worth pursuing, we continue tracing until a result is achieved or advise on alternative next steps.

Do we get a full report of the tracing activity?

Typically, we just provide you with the results but we can provide a full report upon request.

Can tracing help if the debtor only moved informally (e.g. no forwarding address was left)?

Absolutely. Our methods include using behavioural clues and digital trails, such as recent utility records or social media data, to locate debtors who moved without a forwarding address.

What happens if we still can’t find the debtor?

If we can't find the debtor after a trace, you can still decide to escalate such as serving papers at the last known address.

How can we help?

From one-off bad debts to ledgers that require more regular attention, we’re here for you.

Tell us how we can help your business, please complete this form.

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