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Our Promise

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Debt.

It’s such a powerful word, isn’t it?

A word that’s threaded through human history. A word that’s often on everyone’s lips. But a word that can have very different meanings for different people. At Redwood we view debt very simply. We believe that it’s only right that our clients are paid what they are rightfully owed. And we understand, through years of experience, the impact that debt can have on every kind of business. So, we’re here to ease that burden. Every day and every step of the way we are determined to make your life easier. Through hard work, expertise, and our total dedication to service. To the letter of the law and with the utmost respect for our clients and their debtors alike. Quickly and efficiently working toward the best outcome for you. We’re right there when you need us, ready to help you to build on your hard work and success. Ready to improve your profits and your reputation. Redwood. We’re ready to help you Grow Stronger.

Stand strong. We’re with you

Recovering a debt can be a journey, but we’re with you every step of the way. You can expect experience, expertise, and total dedication from the moment you contact us. Following the letter of the law and treating client and debtor alike with the utmost respect, we work quickly and efficiently towards your chosen goal. Recovering what you’re owed and leaving you free to focus on your future business success.

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Our values

Highly experienced, expert, and passionate in our pursuit of recovering bad debt, we are dedicated to delivering the best experience for our clients, with the best possible outcome. Bringing respect, understanding, and mediation to every case, we act with immediacy and confidence, handling even the most challenging of scenarios with complete professionalism.

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Our approach

Ever respectful, our approach is to be always firm but fair. First and foremost, we want to lift the burden of managing debt from our clients’ shoulders and deliver results with the utmost efficiency and minimum of fuss. Working as one, we aim to achieve shared success and ultimately help our clients businesses grow stronger.

‘We have been using the professional services of Redwood Collections to deal with our debt collection matters for the last 4 years. We continue to find them to be excellent, proactive, and productive and they have continually kept us informed with the process they are making with the debtors. As they look after many Funeral Director clients, they are aware of the delicate nature of debt collection in our profession, and we have no hesitation in recommending them to our fellow professionals.’

Leverton & Sons Ltd

‘We have been using Redwood Collections Limited for a while now and would like to take this opportunity to say how impressed we are with their professional and highly effective service. In addition to regular updates and excellent communication, we have been particularly impressed with how our Account Manager has dealt with our accounts, resulting in a collection rate of over 20 plus cases of more than 100%. In most instances, this is due to debt recovery charges and interest being recovered over and above the principal debt.

If we should encounter any future debts, we will have no hesitation in using Redwood Collections again based on the outstanding service that we have received.’


Topps Tiles

‘The Expert Witness Institute is proud to be working with Redwood Collections. As one of our Supplier Partners they provide our members with reduced commission rates.

They have provided excellent credit control advice for members and have successfully achieved results for our members seeking payment for outstanding debts. Their profession approach makes them an ideal partner for the Institute.’


Expert Witness Institute

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To recover bad debts from non-payers, simply turn to the team who have helped many others in your position recoup what they are rightfully owed.

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How can we help?

From one-off bad debts to ledgers that require more regular attention, we’re here for you.

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