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Alternative payment methods
 

BANK TRANSFER

You can pay directly to our bank via online banking, or by visiting any Barclays branch. Please quote:
 

 

• Sort code: 20–14–33

• Account number: 03355691

• The reference number from your letter, court document or insolvency document.

 

BY POST

Write your reference number on a postal order or bankers draft and send to:

Redwood Collections
Airport House
Purley Way
Croydon
Surrey
CR0 0XZ 

Please note: We do not accept cheques and cash should not be sent as payment.

 

Rules & Regulators

Redwood Collections Ltd is Authorised and regulated by the Financial Conduct Authority and committed to the standards of the Credit Services Association (CSA) Code of Practice.

 

COMPLAINTS

Should you wish to make a complaint please write to our office, at the address found below, for the attention of the compliance department.
Alternatively you may email info@redwoodcollections.com with the word “complaint” in the subject line. Please include your reference number in any communication, if known.

 

SOURCES OF DEBT ADVICE
 

• AdviceUK Member Centres: Debt advice and specialist debt advice for minority ethnic and refugee communities and people with disabilities. 0207 469 5700 / www.adviceuk.org.uk

• Christians Against Poverty (CAP): National debt counselling charity with centres throughout the UK. 01274 760720 / www.capuk.org

• Citizen’s Advice Bureau: Free face-to-face debt advice, free information and advice about legal, money and other problems. www.citizensadvice.org.uk

• Money Advice Service: Government-created service offering unbiased money management advice. www.moneyadviceservice.org.uk

• Money Advice Scotland: Contact information for debt advice in Scotland. 0141 572 0237 / www.moneyadvicescotland.org.uk

• StepChange: Debt charity offering free, confidential debt advice and support. 0800 138 1111 / www.stepchange.org

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