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Our Shipping and Logistics Experience

1500

Clients

£5m+

Collected

£1m+

Within 90 days

Commission only charged on monies recovered

Our rate remains the same whether it takes us a single day to recover your debt or an entire year. It’s in our interest to act as quickly as possible.

All Services

Ancillary Services

Our ancillary services are available to all our clients. If a case requires a specific service such as legal action or debtor tracing, the associated issuing cost will be explained to you before any speculative action is taken and we will require your express instruction before undertaking any fee incurring work.

No collection, no commission

In most cases, our typical commission rate is 15%, and we only charge commission if we successfully collect. Which means we’re fully focused on getting results.

Dependent on our clients’ terms and conditions, or relevant legislation, costs may also be recovered where we are legally able to do so.

Debt Recovery Services for Shipping and Logistics Businesses

Late payment is a widespread challenge across the UK shipping and logistics sector. With complex contracts, time-critical deliveries and rising fuel costs, unpaid invoices can cause serious disruption. We help logistics businesses recover overdue balances quickly and professionally, supporting your cash flow without adding to operational pressure.

Our team understands the nuances of freight terms, shipping agreements and international trade. Whether you're dealing with late-paying domestic clients or recovering fees from overseas contracts, we tailor our approach to your business. With regular updates and services on a no collection, no commission basis, you remain in control while we recover what you are owed.

 

 

Why Shipping and Logistics Companies Choose Redwood Collections

Industry Experience That Saves Time
We understand the payment terms, documentation and claims processes involved in logistics and shipping. This means fewer delays and a quicker route to recovery.

Global Reach and Cross-Border Recovery
When clients are based overseas, our international capabilities allow us to pursue debts across borders with confidence and care.

No Collection, No Commission
You only pay commission when we successfully recover your money. Any additional costs such as legal or tracing fees, are clearly explained before we proceed.

Professional and Respectful Communication
We represent your business with courtesy and clarity, protecting your relationships while taking the pressure off your internal team.

Clear Reporting and Consistent Updates
You’ll receive straightforward updates so you always know the status of your case, with insight to help you plan ahead.

 

 

Common Questions About Logistics Debt Recovery


Can you recover debts from international clients?

Yes. We regularly help logistics businesses recover debts from overseas clients and cross-border contracts.

Do you support multi-tier invoice recovery?

Yes. We assess the invoice structure and help pursue unpaid amounts from the correct party within the supply chain.

Will your contact affect our client relationships?

We act with professionalism at every stage, keeping communication clear and respectful to protect your business reputation.

What if the client claims there was a delivery issue?

We review your supporting documents and delivery records to determine whether the debt remains valid. If it does, we proceed with recovery.

How quickly can the recovery process begin?

We typically make first contact within one working day of receiving your referral and supporting documents.

“I write to thank you for the recent work that Redwood Collections has undertaken on our behalf.

Having only been working with Redwood Collections for just over a year, we have to date been very impressed with the professional and courteous way these accounts have been dealt with.

Having achieved an impressive recovery rate we would have no hesitation in recommending Redwood’s services.

The results of your hard work means that we have more time to concentrate on our business, whilst you deal with the more troublesome cases.”

Eddie Stobart

“Just a quick note to say thank you. Your service has been fast, professional, easy to deal with and most importantly you got us a positive result in a fast time.

We will be instructing Redwood to deal with any debt recovery we require from now on.”

McGregor Removals & Storage

“I have been using Redwood Collections for some time now and would like to take this opportunity to say how impressed we are with the service provided.

We have been particularly pleased with a collection rate of 97%.

We would have no hesitation in recommending Redwood Collections.”

W.E. Deame Ltd.

The impact of an unresolved debt

Our interactive calculator helps you understand the financial impact of keeping a debt on your ledger and the costs involved in managing or collecting it.

DEBT VALUE

£ 0

£ 50000

DAYS OVERDUE

0 DAYS

180 DAYS
what this debt has COST you to date:
?
This figure is based on the estimated cost of in-house debt collection efforts, including staff salaries, overheads and any software/tools used for collections.
 What you have already spent trying to service this debt
£000.00
Is this a business to business debt? Are you able to recoup debt recovery and legal costs?
?
Did you know, if you have a commercial debt, you have a legal right to recover your costs? Where money is owed to a consumer, your contract may allow for the recovery of these costs.
our COMMISSION: The fee payable to us if we collect this debt where our normal 15% commission rate applies
£000.00
what we will aim to collect: This is the total amount collectable, combining the original debt amount, any recoverable commission and interest charged at 8% per annum
£000.00

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How can we help?

From one-off bad debts to ledgers that require more regular attention, we’re here for you.

Tell us how we can help your business, please complete this form.

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