What does credit control look like in haulage and logistics?

Late payment is a familiar challenge in haulage and logistics. Freight invoices are often delayed, retention can take months to release and subcontractor accounts may not be settled on time. For operators working to tight margins, even short delays in payment can put pressure on cash flow and day-to-day operations.

The sector relies on clear contracts, consistent payment cycles and accurate records. When these are disrupted, it's essential to follow the right steps, from reminders and structured communication to escalation through the courts if necessary. Acting promptly reduces the risk of debts becoming entrenched and helps protect vital supply chain relationships.

Why hauliers choose Redwood Collections

Haulage-sector expertise
We know how disputes over retention and overdue freight invoices create strain for hauliers trying to keep operations moving.

Proven recovery methods
Our approach reflects the realities of the haulage sector, ensuring recovery methods are practical and effective through close attention to freight contracts and payment terms.

Clear communication
Regular updates and straightforward reporting give you full visibility at every stage.

Compliance-focused
All recovery is carried out in line with legal and regulatory requirements, safeguarding your reputation.

Support for RHA members

As a Road Haulage Association partner, we provide discounted rates and additional support tailored to members. This includes a reduced 12% commission rate on all debt recovery services, expert litigation support from pre-litigation through to enforcement and access to credit management services that strengthen invoicing processes, assess risk and monitor accounts. 

Together, these benefits give haulage businesses a clear framework to recover overdue payments while protecting long-term financial stability.