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Redwood Collections

Service packages to recover a range of commercial debts

Our debt collection packages achieve results. We understand our clients’ individual needs and support them every step of the way – with no commission unless we are successful.

Packages include:

Collections: for rare or one-off debts
Collections +: for a bespoke service against pre-agreed credit control processes
Independent Schools: specialist debt management for the education sector

We’re here when you need us. With no fixed contract or commitments for any of our debt collection packages, you can rest assured we’ll free your business from the burden of debt management, whether you have a one-off debt or regular overdue accounts.

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Bespoke, pre-agreed strategies

No small print. No surprises. We know how important it is for you to have complete confidence in our service. That's why we'll agree with you up front a clear set of processes and performance indicators, giving you peace of mind that we'll deliver on what we promise.

Portfolio prioritisation

We can segment your debtor portfolio based on a range of criteria, such as customer propensity to pay, location or debt value. That means you can keep track of the most important debt collection cases in relation to your chosen parameters.

Fully dedicated team of collection agents

You can be sure every one of your debt collection cases will receive the attention it needs. You will benefit from the skills of our diligent professional debt collectors, all of whom are totally committed to achieving the best outcomes for our customers.

Bespoke pricing plans

We believe that our high-volume customers deserve the very best value for money. We also know that every customer is different, which is why our pricing plans are not only highly competitive, but also tailored to your needs.


We understand the financial pressures faced by many businesses in our highly competitive, global economy. Where we can, we are always happy to review our rates, making high-volume referrals and actions more affordable.

Full suite of management information

With all the key data at your fingertips, you can stay in touch with how each debt collection case is progressing, set benchmarks and carry out value-for-money assessments.

Streamlined query management

To make prioritising your credit control simple, we'll set a range of pre-agreed categories for responding to account queries. This relieves your credit control team of the burden of dealing with common issues.

Secondment service

Is your in-house credit control team experiencing severe pressure and struggling to cope? We can offer you reliable short-term support to ensure you maintain cash flow or help you clear any backlog.

How can we help?

From one-off bad debts to ledgers that require more regular attention, we’re here for you.

Tell us how we can help your business, please complete this form.

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