Tailored Services

Flexible Debt Recovery and Credit Management That Fits Your Business

Unpaid debt isn’t one-size-fits-all.

Every business faces different challenges when it comes to cash flow, client relationships and late payments. That is why our services are built to be flexible, transparent and designed to work together. Whether you need a one-off recovery or complete credit management support, we provide a seamless process that can be tailored to suit your organisation.

Collections

Efficient debt recovery solutions tailored to recover outstanding payments swiftly and professionally. Every case is handled with care, ensuring our approach suits both the amount owed and your relationship with the customer.

How it supports businesses
Collections frees up your internal teams, improves cash flow and maintains professionalism throughout the recovery process.

How it works alongside other services
Collections often works closely with Debtor Tracing when customers become uncontactable. It also complements Redwood Credit Management by closing the loop when preventative credit control measures are not enough to resolve the debt.

Collections+

Advanced strategies for managing high volumes of debts with dedicated support and expertise. Collections+ provides the systems and reporting capability to manage large portfolios efficiently and transparently.

How it supports businesses
Collections+ saves valuable time for finance teams by automating communication and prioritising high-risk accounts, providing full visibility of progress at every stage.

How it works alongside other services
Collections+ naturally integrates with Redwood Credit Management, creating a joined-up process from credit assessment to recovery. It can also run alongside Collections International for clients with overseas exposure, ensuring consistency across all accounts.

Collections International

Global debt recovery expertise designed to reclaim what' owed, navigating international complexities with precision and professionalism. We coordinate with trusted overseas partners to recover debts efficiently while maintaining compliance with local regulations.

How it supports businesses
Collections International allows clients to recover debts across borders without navigating complex legislation themselves.

How it works alongside other services
Collections International can be used together with Collections, for debtors who've gone missing or Collections+, for businesses managing large or multinational portfolios. When tracing international debtors is required, our Debtor Tracing service provides the insight needed to locate and verify contact details before action begins.

Redwood Credit Management

Comprehensive credit management services designed to reduce risk and optimise cash flow. By helping businesses establish clear credit policies and proactive communication routines, we prevent late payments from escalating.

How it supports businesses
Redwood Credit Management strengthens your internal processes, helping you identify risks early and maintain predictable income streams.

How it works alongside other services
Redwood Credit Management works hand in hand with Collections+ to create a continuous cycle of prevention and recovery. It also connects naturally with Debtor Tracing, ensuring that credit decisions are based on accurate and up-to-date information.

Debtor Tracing

Accurate and compliant tracing solutions to locate non-responsive or hard-to-find debtors. Using advanced databases and digital footprint analysis, we help clients reconnect with customers who have changed address or contact details.

How it supports businesses
Debtor Tracing ensures that debts don't disappear due to lost contact, maximising recovery potential and improving communication rates.

How it works alongside other services
Debtor Tracing supports both Collections, Collections+ and Collections International by providing verified contact details before recovery begins.

ParentCheck+

A specialist batch-screening service designed for independent schools. ParentCheck+ helps schools identify financial and reputational risks before enrolment, supporting informed decisions and protecting long-term relationships.

How it supports businesses
ParentCheck+ safeguards your school’s financial stability by identifying potential concerns early, reducing the likelihood of unpaid fees.

How it works alongside other services
ParentCheck+ complements our Collections service by identifying potential risk in the education sector before a debt occurs. When combined with Redwood Credit Management, it forms a proactive layer of protection that helps maintain healthy cash flow.

Branch

Branch is our debt purchase service, giving businesses a fast and reliable way to recover value from overdue accounts. We buy eligible debts outright, providing immediate cash flow and removing the need for ongoing credit control or recovery activity.

Once the accounts are sold, we manage the recovery process with the same professionalism and care that defines all of our work.

How it supports businesses
Branch helps businesses unlock working capital from written-off or aged debts while reducing internal workload. It offers a simple, transparent route to remove risk from your balance sheet and strengthen financial stability.

Common Questions About Our Tailored Services

Can I use just one of your services?

Yes. Each service can be used on its own, but many clients combine them for a more complete solution. For example, Redwood Credit Management helps prevent overdue invoices, while Collections and Debtor Tracing work together to recover outstanding payments efficiently.

How do your services work together?

Our services are designed to complement each other, creating a full cycle from prevention to recovery. Businesses often start with credit management, then move to Collections or Collections+ for recovery, supported by Debtor Tracing or Branch where required.

What are the benefits of combining services?

Using multiple services gives you better visibility of cash flow, reduces administrative pressure and ensures a consistent approach. Credit management prevents late payments, tracing keeps contact data accurate and recovery converts overdue balances back into cash.

How is Branch different from Collections?

Branch is our debt purchase service, designed for businesses that prefer to sell overdue debts outright for immediate cash flow. Collections and Collections+ are commission-based recovery services where you retain ownership of the accounts while we collect payment on your behalf.

Can you help with overseas debts?

Yes. Collections International manages debts across borders and can be combined with other services such as Debtor Tracing or Collections+ for consistent results both in the UK and abroad.