Recovery routes
that fit the jurisdiction
Every country has its own legal system and guidelines around debtor contact. These are established before recovery begins, so each case starts with a route that fits the country, the debtor and the debt.
Opening a case
overseas
Referring an overseas debt to us incurs a one-off handling fee to cover the necessary administration costs. These fees are based on the value of the debt:
- Debt balance under £1000: £75.00
- Debt balance under £10,000: £145.00
- Debt balance £10,000+: From £495
This fee covers the initial administrative steps needed to pursue your case on an international scale.
Commission
by debtor location
If a case is referred to an overseas agent, an alternative commission structure will apply. Below are our international commission rates, depending on the debtor's location:
- United Kingdom: 15%
- European Union: 25%
Including Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Slovenia, Sweden, Isle of Man, Guernsey, Jersey. - Other Europe: 30%
Including Armenia, Azerbaijan, Belarus, Bulgaria, Georgia, Hungary, Kazakhstan, Kirghizia, Malta, Moldova, Mongolia, Romania, Russia, Serbia, Slovakia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan. - Middle East & Africa: 35%
- Rest of the World: 45%
Commission rates reflect the complexities and unique challenges of debt recovery across different regions.
