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Balancing sensitivity and financial stability in funeral services

In this blog, we delve into the unique financial challenges faced by the funeral industry, from rising expenses to the sensitive task of debt collection. With the emotional demands of their work, funeral directors must strike a delicate balance between financial stability and preserving relationships with those in mourning. Let’s…

What is debtor tracing and when do you need to use it?

Whether the debtor has changed addresses, altered contact information or has simply disappeared, tracking them down is crucial for the recovery process. This is where debtor tracing comes into play.So what is debtor tracing?Debtor tracing is the process of locating individuals who owe money but changed residences. It involves using…

Videos

Understanding Pre-action

In the first part of this three-part series, we’ll explain some of these terms, ensuring you have a clear understanding of the pre-action protocol in debt recovery. By the end, you'll feel confident in knowing the necessary steps and when to take them.  What is pre-action protocol? Pre-action are the steps that…

Our Commitment

Our extensive experience and successful track record have built a large, trusted network of suppliers, providing you with a wealth of expertise at your disposal.…

Understanding CCJs

The government’s Civil Justice Statistics October – December reported that judgements were up 17% in 2023.CCJs play a pivotal role in the debt recovery process by providing a formal legal mechanism for creditors to enforce payment. But what is a CCJ for? And how does it work? This is part two of…

Understanding Enforcement

In the final part of our three-part series around the civil claim lifecycle, we’ve answered the most frequently asked questions around enforcement and broken it down into less technical language.  What is enforcement?  Enforcement is the legal process used to ensure that a debtor complies with a court order to pay a…

Invoice Management Checklist Download

Download your free checklist today and unlock essential strategies for effective invoice management. Learn how to set clear payment terms, automate your invoicing, and use our detailed Invoice Management Checklist to streamline your overall process. Improve cash flow, reduce overdue payments, and help your team stay organised with actionable steps.…

Debt Recovery with Compassion eBook Download

Download your free copy of our ebook today and gain instant access to insights to valuable information on the benefits of empathy for business, utilising emotional intelligence and our Empathetic Communication Checklist that your staff members can use to ensure empathy is maintained during all interactions. …

Collections+ Winning Strategies for High-Volume Debt Recovery eBook Download

Get your free copy of our ebook today and gain instant access to everything you need to know about Collections+. Learn how we effectively manage high-volume debts on your behalf, integrating into your current credit control and maximising recovery rates.…