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Redwood Credit Management

Resolve early payment issues while preserving client relationships…

ParentCheck+

Commonly Asked Questions About ParentCheck+ Can ParentCheck+ be used at any stage of the admissions process? Yes. Most schools use it before offering a place, but it can also support decisions when reviewing payment plans or re-enrolments. How often should we run checks on fee-payers? We recommend screening new applicants before confirming places and…

Terms and Conditions of Business

1. Definitions1.1 Ancillary Charges means: the charges set out in the Price List, disbursements paid to third parties and costs and charges set out in paragraph 8.5 below.1.2 - Client means: the person, limited company or business instructing Redwood in relation to the Services.1.3 - Debt means: each sum owed…

Thank you

In our experience, debtors often try and contact you directly once they receive our first correspondence. If they do, politely point them our way.…

Complaints

1. How to submit a complaintHow complaints can be made:• Email - please send to complaints@redwoodcollections.com• Letter - write to Redwood Collections Ltd, Airport House, Croydon, CR0 0XZ• Telephone - please call the complaints line on 020 8080 4841 2. InvestigationComplaints will be acknowledged in writing within 5 business days.A designated…

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Successfully submitted - Client Referral Form

In our experience, debtors often try and contact the creditor directly once they receive our first correspondence. If they do, politely point them our way.…

NAFD Members

For over a decade, we have been supporting funeral directors like you to recover money owed to them. As a Gold Partner of the National Association of Funeral Directors, we're pleased to offer members an exclusive 33% discount on our debt collection services.  This means that instead of the standard 15% commission rate, you only…

Glossary

A court order to liquidate a company's assets and distribute proceeds to creditors, leading to closure.…

Welcome

Thank you for choosing to work with us. From this moment on you can be sure of our unwavering commitment to delivering excellent service. With Redwood on your side, you’ll be free to focus on what you do best. Growing your business. We're here to support you every step of the way. If…