Let’s be honest, knowing the ins and outs of how best to recover a debt is unlikely to be your specialist subject. You have your own business to run. You don’t have the time to write emails, letters, or make the number of phone calls required to successfully recover what you’re rightfully owed. Fortunately, a dedicated debt collection agency does. No matter how old the debt, or elusive the customer, a team of experienced professionals should have the wherewithal and means to locate and collect.
Leaving you free to take care of business
Appointing an established, expert debt collection agency to recover any outstanding monies on your behalf is a smart move. They do what they do best, leaving you free to focus on your own special skill. Which is to continue making your business even better. You want to be using your employees’ time in a valuable, productive manner, so when there are specialists out there who can recover the debt for you, why not use them?
Building your brand
Your brand will only benefit once you’ve recovered what you’re owed. Improved cash flow will enhance your reputation, building respect in your sector and ultimately helping you grow stronger as a business.
A process that delivers results
A proven process, one that a specialist, dedicated debt collection agency will follow to recover your debt, is to first assign a dedicated account manager to your business. With insight and understanding of a wide range of industries, an experienced and personable account manager will respond to debt-referred requests promptly, quickly getting up-to-speed on the case and establishing a dialogue with you as soon as possible. An account manager who’s been there and seen it all before will also be aware of the full suite of legal and insolvency actions available and won’t be afraid to use them in pursuit of your debt. Your agency should also supply regular, hard copy, progress reports, with 24/7 online access to your case readily available.
No joining fee or long-term contract?
To be honest, a decent debt collection agency wants clients to return to them for the quality of their results-driven service, rather than being contractually obligated to do so. Which means they won’t always ask clients to enter a fixed contract and won’t necessarily charge a joining fee or make monthly charges.
