Debt recovery that
protects storage revenue
Self storage businesses depend on making the best return from available space so recovery decisions need to account for both the outstanding fees and the opportunity to relet the unit. Selling stored goods may free up space without covering the full balance, leaving a shortfall that still needs recovering.
We work with self storage businesses to collect overdue fees, including shortfalls after goods have been sold or customers have moved out, so making a unit available again doesn’t mean leaving the remaining debt behind.
Why Redwood?
More recovery
routes
A wider range of recovery options under one roof than standard collection agencies.
15%
commission
Our typical commission rate is based on the amount recovered, not the hours involved.
No collection,
no commission
We only charge on monies collected. Pursue payment without the risk of commission on an unsuccessful recovery.
Transparent
fees
Know the cost before proceeding with ancillary charges. Our fully transparent fee system covers all litigation actions and defences upfront.
No long‑term
contract
No fixed contracts unless requested. Referring a debt doesn't require a long-term commitment.
More routes to recovery
Collect what you're owed with more routes to recovery than standard debt collection agencies.
These options cover businesses of any size and debts at virtually any stage, with case details kept on file so another route can be explored if the first is unsuccessful, without the hassle of starting from scratch or providing the same documentation again.
A dedicated account manager takes over contact and pursues payment on your behalf, working through any issues raised by the debtor. Supporting evidence is used to find the most effective recovery route, with regular updates on your case so you know how it's progressing.
What clients say
"I could not have asked for more supportive collectors - they kept me in the loop all the way through and really supported me. I had been chasing this debt for 18 months. They managed to get it all back in 2 weeks."
See full review
"I gave Redwood 2 ex-customers and they collected both. Very pleased will use them again."
See full review
"So far, I have had a positive relation with Redwood Collections. They are transparent and consistent with communication. They have helped me recover over £5k and continue to support me. I have referred others to them for help. I have used them for over 2-years."
See full review
How to get started
We only need a few things to start recovery:
Fill in the form below to speak to an experienced member of the team before referring a debt.
