SAIF Members

Name: Redwood Collections
Address: Airport House, Purley Way, Croydon, Surrey, CR00XZ, UK
Telephone: 020 8080 2888
Price range: $

Redwood Collections

Recover unpaid balances

with the right level of sensitivity

Debt recovery that reflects
the circumstances

How unpaid balances in the funeral sector should be handled depends on who owes the money.

A bereaved family may need time to explain a delay or difficulty paying, while a supplier may need a firm response from a funeral business that has stopped answering reminders. The approach needs to allow for those differences without leaving payment unresolved.

We work with SAIF members to recover overdue balances with the sensitivity each case requires. A dedicated account manager works through any issues raised and agrees repayment arrangements where appropriate, keeping payment in focus without moving straight to unnecessary escalation.

Why Redwood?

More recovery
routes

A wider range of recovery options under one roof than standard collection agencies.

15%
commission

Our typical commission rate is based on the amount recovered, not the hours involved.

No collection,
no commission

We only charge on monies collected. Pursue payment without the risk of commission on an unsuccessful recovery.

Transparent
fees

Know the cost before proceeding with ancillary charges. Our fully transparent fee system covers all litigation actions and defences upfront.

No long‑term
contract

No fixed contracts unless requested. Referring a debt doesn't require a long-term commitment.

More routes to recovery

Collect what you're owed with more routes to recovery than standard debt collection agencies.

These options cover businesses of any size and debts at virtually any stage, with case details kept on file so another route can be explored if the first is unsuccessful, without the hassle of starting from scratch or providing the same documentation again.

What clients say

"We have been working with Redwood Collections for a long time now and they have consistently delivered an excellent service.

They have helped us recover aged debts efficiently while maintaining a respectful and ethical approach with our customers, which is very important to us. Communication is always clear and timely and we really value the strong working relationship we have built with them."
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"Redwood helped us to recover a substantial amount from a debtor who we were struggling to get a response from. Our account manager has been professional and efficient in his efforts to reach a resolution and we are very thankful for his assistance.

We have used Redwood Collections in the past and they are a partner of choice for any debt recovery. We highly recommend their services to any business struggling with unpaid invoices."
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Fill in the form below to refer a debt. If you'd like to discuss an unpaid balance first, call 020 8080 2888 to speak to a member of the team.

Refer a debt

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"We have been using the professional services of Redwood Collections to deal with our debt collection matters for the last four years.

We continue to find them to be excellent, proactive and productive and they have continually kept us informed with the process they are making with the debtors.

As they look after many Funeral Director clients, they are aware of the delicate nature of debt collection in our profession, and we have no hesitation in recommending them to our fellow professionals."

Leverton & Sons Ltd

Funeral Partners

“We have been using Redwood Collections to assist us in recovering our unpaid invoices for several years. We have found that if a debt is recoverable then Redwood Collections are almost always successful.

Over the years we have been using Redwood Collections, most of the clients we have referred have eventually paid their debts in full.

When a debt is referred, Redwood Collections always takes immediate action, usually a letter is sent on the same day. If a case is of a sensitive nature, they are able to deal with it compassionately.

The team at Redwood are always friendly and helpful and are ready to offer support and advice should we need it."

Hollowells Funeral Directors

“I have used the services of Redwood Collections for several years. During this time, I have had a dedicated contact who has always been available with honest advice and help especially in the most challenging of cases.

Making referrals to Redwood is quick and easy by either email or post. Account details and payments are sent regularly and are easy to understand.

As an independent funeral director, I have had experience of plenty of debt recovery companies all promising to recover money owed to me, all failing on that promise.

Redwood Collections has outperformed all of these companies. I would not hesitate to recommend them. I owe them my thanks.”

Let's Get Started

SAIF Members

Redwood Collections