Debt recovery that
protects reputation
Reputation carries weight across the funeral sector.
A funeral director may be owed money by a bereaved family, while a supplier may be waiting for payment from a funeral business they've worked with for years. Both need to be handled with the relationship in mind, without losing sight of the unpaid balance.
We work with NAFD members to recover overdue balances in line with the circumstances. Bereavement is handled sensitively, while established business relationships are treated with due consideration. Expectations remain firm and escalation follows when cooperation stops.
Why Redwood?
More recovery
routes
A wider range of recovery options under one roof than standard collection agencies.
15%
commission
Our typical commission rate is based on the amount recovered, not the hours involved.
No collection,
no commission
We only charge on monies collected. Pursue payment without the risk of commission on an unsuccessful recovery.
Transparent
fees
Know the cost before proceeding with ancillary charges. Our fully transparent fee system covers all litigation actions and defences upfront.
No long‑term
contract
No fixed contracts unless requested. Referring a debt doesn't require a long-term commitment.
More routes to recovery
Collect what you're owed with more routes to recovery than standard debt collection agencies.
These options cover businesses of any size and debts at virtually any stage, with case details kept on file so another route can be explored if the first is unsuccessful, without the hassle of starting from scratch or providing the same documentation again.
What clients say
"We have been working with Redwood Collections for a long time now and they have consistently delivered an excellent service.
They have helped us recover aged debts efficiently while maintaining a respectful and ethical approach with our customers, which is very important to us. Communication is always clear and timely and we really value the strong working relationship we have built with them."
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"Redwood helped us to recover a substantial amount from a debtor who we were struggling to get a response from. Our account manager has been professional and efficient in his efforts to reach a resolution and we are very thankful for his assistance.
We have used Redwood Collections in the past and they are a partner of choice for any debt recovery. We highly recommend their services to any business struggling with unpaid invoices. "
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Why work with Redwood
As a Gold Partner of the National Association of Funeral Directors, we're pleased to offer members an exclusive 33% discount on our debt collection services.
This means that instead of the standard 15% commission rate, you only pay 10% upon successful debt recovery.
With 900+ clients in the funeral service sector, including two of the UK's largest providers, our expertise lets us manage even the most sensitive and complex accounts without damaging your reputation.
