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Welcome NAFD members

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Funeral debt recovery without the compromise


For over a decade, we have been supporting funeral directors like you to recover money owed to them.

As a Gold Partner of the National Association of Funeral Directors, we're pleased to offer members an exclusive 33% discount on our debt collection services. 

This means that instead of the standard 15% commission rate, you only pay 10% upon successful debt recovery.

With 900+ clients in the funeral service sector, including two of the UK's largest providers, our expertise lets us manage even the most sensitive and complex accounts with ease.

We're proud to be considered the industry’s leading debt recovery agency. Whilst the collection of overdue invoices remains at the core of our business, we have also helped to design internal credit control processes and regularly offer advice to help our funeral director clients prevent future cash flow issues.

Whether you're a new or existing customer, here's how to use this offer

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How to use your discount

When you're filling out any of our online forms, select 'NAFD10' in the 'How did you hear about us / referral code' field.

If you'd prefer to speak to someone, simply tell our debt collection experts about your NAFD membership over the phone, and we'll take care of the rest.

Visit us at the National Funeral Exhibition 2024

We're thrilled to be exhibiting at the NFE this year from Thursday 13th - Saturday 15th June!

Come and visit our stand and speak to us face-to-face to learn how we can make a difference to your business.

Leverton & Sons Ltd

"We have been using the professional services of Redwood Collections to deal with our debt collection matters for the last four years.

We continue to find them to be excellent, proactive and productive and they have continually kept us informed with the process they are making with the debtors.

As they look after many Funeral Director clients, they are aware of the delicate nature of debt collection in our profession, and we have no hesitation in recommending them to our fellow professionals."

Funeral Partners

“We have been using Redwood Collections to assist us in recovering our unpaid invoices for several years. We have found that if a debt is recoverable then Redwood Collections are almost always successful.

Over the years we have been using Redwood Collections, most of the clients we have referred have eventually paid their debts in full.

When a debt is referred, Redwood Collections always takes immediate action, usually a letter is sent on the same day. If a case is of a sensitive nature, they are able to deal with it compassionately.

The team at Redwood are always friendly and helpful and are ready to offer support and advice should we need it."

Hollowells Funeral Directors

“I have used the services of Redwood Collections for several years. During this time, I have had a dedicated contact who has always been available with honest advice and help especially in the most challenging of cases.

Making referrals to Redwood is quick and easy by either email or post. Account details and payments are sent regularly and are easy to understand.

As an independent funeral director, I have had experience of plenty of debt recovery companies all promising to recover money owed to me, all failing on that promise.

Redwood Collections has outperformed all of these companies. I would not hesitate to recommend them. I owe them my thanks.”

How can we help?

From one-off bad debts to ledgers that require more regular attention, we’re here for you.

Tell us how we can help your business, please complete this form.

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