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Redwood Collections

Recover overdue payments

without compromising professional standards

Debt recovery that 
protects future work

Cash flow and reputation are a delicate balance for builders. One unpaid invoice can delay buying materials for the next project but how payment is pursued can impact future work.

We work with FMB members to recover outstanding invoices with both in mind, freeing up funds for the next job while protecting the relationships that lead to recommendations.

 

 

Why Redwood?

More recovery
routes

A wider range of recovery options under one roof than standard collection agencies.

15%
commission

Our typical commission rate is based on the amount recovered, not the hours involved.

No collection,
no commission

We only charge on monies collected. Pursue payment without the risk of commission on an unsuccessful recovery.

Transparent
fees

Know the cost before proceeding with ancillary charges. Our fully transparent fee system covers all litigation actions and defences upfront.

No long‑term
contract

No fixed contracts unless requested. Referring a debt doesn't require a long-term commitment.

 

A methodology that pays off

We pursue the strongest route to recovery by reviewing contracts against the latest construction payment laws, ensuring recovery is shaped around the situation, always. 

A dedicated account manager takes over contact and pursues payment on your behalf, working through any issues raised by the debtor. Supporting evidence guides the approach to recovering overdue retention payments and resolving disputes where completed work is being questioned. Regular updates keep you informed of how your case is progressing.

 

 

More routes to recovery

Collect what you're owed with more routes to recovery than standard debt collection agencies. 

These options cover businesses of any size and debts at virtually any stage, with case details kept on file so another route can be explored if the first is unsuccessful, without the hassle of starting from scratch or providing the same documentation again.

 

 

What clients say

"Done a great job for me. Collected £350 off a bad payer in the construction industry. Might not be much for some, but for small businesses it can be a life saver!"
See full review

 

"I could not have asked for more supportive collectors - they kept me in the loop all the way through and really supported me. I had been chasing this debt for 18 months. They managed to get it all back in 2 weeks."
See full review

 

"They were friendly, knowledgeable, and incredibly efficient throughout the process. What could have been a stressful situation was handled quickly and professionally, resulting in a successful recovery much sooner than anticipated.

Excellent service and fantastic communication. Highly recommended."
See full review
 

 

How to get started

We only need a few things to start recovery:
  • The debtor’s full name and address
  • A copy of the invoice or written agreement

 

Fill in the form below to speak to an experienced member of the team before referring a debt.

Discuss an unpaid invoice

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How can we help?

From one-off bad debts to ledgers that require more regular attention, we’re here for you.

Tell us how we can help your business, please complete this form.

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