Debt recovery that
reflects the agreement
Unpaid storage charges need a different approach from an overdue invoice for containers already delivered.
A storage customer may have stopped paying while their goods are still on site. A container buyer may be withholding payment over a delivery issue or the container’s condition. Recovery needs to address the reason for non-payment and follow the agreed terms when reminders alone aren’t enough.
We work with CSTA members to recover overdue balances across container storage and trading.
Why Redwood?
More recovery
routes
A wider range of recovery options under one roof than standard collection agencies.
15%
commission
Our typical commission rate is based on the amount recovered, not the hours involved.
No collection,
no commission
We only charge on monies collected. Pursue payment without the risk of commission on an unsuccessful recovery.
Transparent
fees
Know the cost before proceeding with ancillary charges. Our fully transparent fee system covers all litigation actions and defences upfront.
No long‑term
contract
No fixed contracts unless requested. Referring a debt doesn't require a long-term commitment.
More routes to recovery
Collect what you're owed with more routes to recovery than standard debt collection agencies.
These options cover businesses of any size and debts at virtually any stage, with case details kept on file so another route can be explored if the first is unsuccessful, without the hassle of starting from scratch or providing the same documentation again.
A dedicated account manager takes over contact and pursues payment on your behalf, working through any issues raised by the debtor. Supporting evidence is used to find the most effective recovery route, with regular updates on your case so you know how it's progressing.
What clients say
"I could not have asked for more supportive collectors - they kept me in the loop all the way through and really supported me. I had been chasing this debt for 18 months. They managed to get it all back in 2 weeks."
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"They were friendly, knowledgeable, and incredibly efficient throughout the process. What could have been a stressful situation was handled quickly and professionally, resulting in a successful recovery much sooner than anticipated.
Excellent service and fantastic communication. Highly recommended."
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"So far, I have had a positive relation with Redwood Collections. They are transparent and consistent with communication. They have helped me recover over £5k and continue to support me. I have referred others to them for help. I have used them for over 2-years."
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How to get started
We only need a few things to start recovery:
Fill in the form below to speak to an experienced member of the team before referring a debt.
