Redwood Collections Ltd


How we work

No collection, no commission

Commission is only charged upon successful collections. This focuses our staff on achieving the result our clients desire. Our typical commission rate is 15% in most instances.

A full price list of ancillary services is available upon request. On many occasions these additional costs may be legally recovered from your debtor, depending on the content of your terms and conditions.

No joining fees or contracts

We do not ask clients to enter into a fixed or formal contact (unless preferred), nor do we charge joining fees or monthly charges. Our service is on-demand and we have found that this flexibility suits our clients who often have seasonal or periodic debt patterns.

We prefer our clients to return because they have received a good service, rather than being obligated to do so under an onerous contract.

Taking over the burden

Credit control is a time-consuming process, often requiring continuous chasing and mediation to achieve payment. For proprietors of small businesses there may not be enough hours in the day, whereas larger businesses may find their credit control staff need assistance with stubborn debtors.

Whatever the situation is, we can assist you with proactive chasing of your delinquent customers. A reliable, persistent, yet professional partner when you need one.

communication & reporting

Our clients are assigned a dedicated account manager and given his/her direct contact details. Our account managers have an average of nine years experience and respond same-day to most debts referred, quickly getting up-to-speed on the history of the case and establishing a dialogue as soon as possible.

We supply all clients with regular reports in hard copy and 24/7 online access to your cases is available.

All under one roof

For cases requiring additional persuasion, we are vastly experienced in recommending the right kind of legal action to instigate against your debtors. We drive forward legal action in-house, saving our clients from over-involvement in a lengthy and time-consuming process.

Unlike most debt collection agencies we retain a panel of highly-regarded solicitors and insolvency practitioners. We offer a professional and effective solution to your enforcement needs that dovetails seamlessly with our core debt recovery services, offered at very competitive rates.



Learn more about our comprehensive compliance arrangements by visiting our compliance and accreditation page.


Click to visit our contact page

Our historic, Grade II listed premises.

Our historic, Grade II listed premises.