At Redwood Collections, we specialise in simplifying the complexities of international debt recovery.
With expertise in navigating diverse legal, political and financial systems worldwide, we ensure a seam you recover outstanding debts, no matter where your debtor is located. Trust Redwood Collections to securless process to helpe what’s rightfully yours, globally.
Global Support for Overseas Account Resolution
Conducting business across borders presents unique challenges. Our global support offering provides local expertise and thoughtful coordination to help you manage international account complexities, enhancing financial clarity and keeping your operations flowing smoothly.
Global Reach, Local Insight
We understand that each market has its own rules, practices and cultural considerations. Through our trusted network of international partners, we bring together local knowledge and seamless coordination. You benefit from practical, professional handling wherever your client or partner is located.
Ethical Handling & Respect for Privacy
Your organisation’s reputation matters. That’s why every international case is handled with respect and full compliance with applicable privacy standards. We manage sensitive information with discretion and rely on partners who uphold the highest standards of professionalism.
Straightforward Fees
We offer a transparent, upfront handling fee to cover administrative investment, then we operate on a results-based model. You only incur service costs when resolution is achieved.
Debt balance under AED 4,480: AED 336
Debt balance under AED 44,800: AED 650
Debt balance AED 44,800+: From AED 2,218
This fee covers the initial administrative steps needed to pursue your case on an international scale.
Global Reach, Trusted Partners
We understand international debt recovery isn’t a one-size-fits-all process which is why we're adaptable to jurisdiction. Every country has its own laws and regulations with cultural considerations. We leverage a trusted network of local experts and legal partners worldwide, allowing us to effectively navigate these differences. By combining local knowledge with our proven debt recovery strategies, we ensure the most efficient and compliant path to recovering your debts, no matter where your debtor is located.
We take data protection and compliance seriously. All international recovery activities are carried out in accordance with relevant data protection laws, including the UK GDPR and we only work with overseas agents who meet our strict compliance standards. You can trust us to handle sensitive information with the utmost care and professionalism.
Through our strategic partnerships with trusted overseas agents, we offer a truly global service. Our network enables us to pursue debts in multiple countries, ensuring your case is handled professionally and efficiently, no matter where the debtor is located. With our in-depth knowledge of international debt recovery laws and practices, we aim to collect debts in-house under our standard commission rate of 15% before involving our overseas agents, which may incur additional fees.
Handling Fees for International Debts
Referring an overseas debt to us incurs a one-off handling fee to cover the necessary administration costs. These fees are based on the value of the debt:
Debt balance under £1000: £75.00
Debt balance under £10,000: £145.00
Debt balance £10,000+: From £495
This fee covers the initial administrative steps needed to pursue your case on an international scale.
International Commission Rates
Once your case has been referred to one of our overseas agents, an alternate commission structure will apply. Below are our international commission rates, depending on the debtor's location:
United Kingdom: 15%
European Union: 25% Including Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Slovenia, Sweden, Isle of Man, Guernsey, Jersey.
Other Europe: 30% Including Armenia, Azerbaijan, Belarus, Bulgaria, Georgia, Hungary, Kazakhstan, Kirghizia, Malta, Moldova, Mongolia, Romania, Russia, Serbia, Slovakia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan.
Middle East & Africa: 35%
Rest of the World: 45%
These commission rates reflect the complexity and unique challenges of debt recovery in different regions.
We offer an efficient debt purchase service through Branch, allowing businesses to sell their overdue debts and improve cash flow. With Branch, we take over the full responsibility of debt recovery, freeing you from the complexities of chasing payments.
Our service extends internationally, offering debt purchase solutions for overseas debts and ensuring seamless collection across borders with local expertise.
For more details on how Branch can support your business, visit our dedicated Branchservice page.
