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Privacy Policy

In accordance with The UAE Personal Data Protection Law (PDPL - Federal Decree-Law No. 45 of 2021)Effective date: 1 August 20251. IntroductionRedwood Debt Collection Services LLC (“we,” “our,” or “us”) provides debt recovery services to businesses (“clients”). In doing so, we act as a data processor, handling personal data on…

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Website terms of use

General Information OnlyWe are not a law firm and nothing on this site constitutes legal advice. The contents are provided for general information purposes only. Legal Advice and ReferralsIf you require legal advice or intend to take legal action, we will refer you to our specialist panel of solicitors or licensed…

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Successfully Submitted

In our experience, debtors often try and contact the creditor directly once they receive our first correspondence. If they do, politely point them our way.…

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Redwood Credit Management

Our Credit Management service is ideal for clients who don't yet wish to sever their relationship with a customer. We employ a customer service approach to chase up a debt earlier to resolve any queries before they arise and allowing you to maintain your relationship with a customer.…

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TradeShield+

Minimise financial risks in business and private schools. TradeShield+ empowers organisations to assess the reliability of clients or partners before entering into agreements. By reducing the likelihood of payment issues, this service helps protect your financial stability and safeguard long-term growth.…

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Terms and Conditions of Business

الشروط واألحكام العامة لشركة ريدوود التعريفات - 1تعني: فيما يتعلق بأي طرف بموجب هذا االتفاق، أي كيان يسيطر بشكل مباشر أو غير مباشر، من خالل وسيط واحد أو أكثر، على ذلك الشركة التابعة 1-1 الطرف، أو يكون خاضعًا لسيطرته، أو يخضع لسيطرة مشتركة معه. تعني: الرسوم المنصوص عليها في قائمة…

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Thank you

In our experience, debtors often try and contact you directly once they receive our first correspondence. If they do, politely point them our way.…

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Complaints

1. How to submit a complaintHow complaints can be made:• Email - please send to complaints@redwoodcollections.com• Telephone - please call the complaints line on +971 54 257 3780 2. InvestigationComplaints will be acknowledged in writing within 5 business days.A designated person with appropriate authority will investigate the complaint. 3. ResponseRedwood Collections Ltd…

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Glossary

A court order to liquidate a company's assets and distribute proceeds to creditors, leading to closure.…

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