Collections
For you, being on the wrong end of a bad debt is rare. For us, recovering a bad debt is routine. But even when your debt is a one-off, we still give our all.
Collections Premier
For those who require more regular assistance, our enhanced Premier service includes several upgrades from Collections.
Collections
For more accurate forecasting, reduced admin, comprehensive auditing, and a cost-effective improvement to your sales ledger, our Collections + service has much to offer clients with a high volume of accounts that require processing in-line with pre-agreed workflows.
Independent Schools
We're market leaders and the go-to name for credit control guidance and debt collection in the Private Education sector. Proudly representing more than 700 schools and trusts, we have an enviable reputation for getting results. Highly experienced in recommending the right legal action to employ against your debtors, we also ensure you receive regular progress updates through an account manager dedicated to your case.
Reduced commission rate
As a 'thank you' for regularly referring overdue accounts to us, we'll charge you less per debt collected. That means significant savings on the costs of dealing with persistent non-payers and less impact on your bottom line.
Full suite of management information
With all the key data at your fingertips, you can stay in touch with how each debt collection case is progressing, set benchmarks and carry out value-for-money assessments.
Structured pricing
With access to a menu of cost-effective services, you can better forecast and budget confidently for a range of eventualities relating to an individual debtor, including escalation or necessary legal action.
High-level management attention
We are committed to the highest standards of service and attention to detail. As a Collections Premier customer, you will benefit from clearly defined and rigorously observed service levels.
Secondment service
Is your in-house credit control team experiencing severe pressure and struggling to cope? We can offer you reliable short-term support to ensure you maintain efficiency and cash flow or help you clear any backlog.
Free portal access
Available on any pc or mobile device with internet access, our user-friendly online portal gives you live updates on all your debt collection cases. It also provides a quick and easy way to communicate with your account manager.
Low rates for extra services
Complex debt collection cases can put a strain on your finances. As a Collections Premier customer, you will benefit from preferential low rates for additional services such as tracing and investigation.
