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Our services

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Whatever the issue, we have a service to match

We understand our clients’ individual needs and support them every step of the way. We bring empathy and mediation to every case handling even the most challenging situations with total professionalism.

Refer a Debt

Reduced commission rate

As a 'thank you' for regularly referring overdue accounts to us, we'll charge you less per debt collected. That means significant savings on the costs of dealing with persistent non-payers and less impact on your bottom line.

Full suite of management information

With all the key data at your fingertips, you can stay in touch with how each debt collection case is progressing, set benchmarks and carry out value-for-money assessments.

Structured pricing

With access to a menu of cost-effective services, you can better forecast and budget confidently for a range of eventualities relating to an individual debtor, including escalation or necessary legal action.

High-level management attention

We are committed to the highest standards of service and attention to detail. As a Collections Premier customer, you will benefit from clearly defined and rigorously observed service levels.

Secondment service

Is your in-house credit control team experiencing severe pressure and struggling to cope? We can offer you reliable short-term support to ensure you maintain efficiency and cash flow or help you clear any backlog.

Free portal access

Available on any pc or mobile device with internet access, our user-friendly online portal gives you live updates on all your debt collection cases. It also provides a quick and easy way to communicate with your account manager.

Low rates for extra services

Complex debt collection cases can put a strain on your finances. As a Collections Premier customer, you will benefit from preferential low rates for additional services such as tracing and investigation.

How can we help?

From one-off bad debts to ledgers that require more regular attention, we’re here for you.

Tell us how we can help, please complete this form