Redwood Collections Ltd

Consumer collections

Consumer collections

Why choose Redwood Collections?

Our consumer debt team bring a wealth of consumer-facing experience to our collection strategy. Backed by cutting edge IT systems that track the debtor and case progress in real time, our professional collectors enjoy one of the highest success rates in the industry. From single debts to bulk listings we offer a fully scalable consumer debt collection service operating both in and out of office hours up to seven days a week.

Being authorised and regulated by the Financial Conduct Authority, compliance is at the core of our operation. Treating customers fairly is fundamental to both our business plan and company ethos. We recognise the financial difficulties that many consumers find themselves in and we can quickly ascertain the debtor’s circumstances and real ability to pay. In many cases we can resolve long overdue accounts by negotiating a reduced sum for immediate payment or arrange a fair instalment plan, all subject to client approval.

Fast Track listing for Corporate Enterprises

For corporate enterprises with a number of consumer debts we offer a fast-track listing service through our website portal. Bulk listings can be loaded into the Redwood Collections system easily and customer will be contacted within 24 hours. Whether a single debt or large volume referrals, clients can track each case on-line and can elect to receive notifications and reports as required.

An almost forensic approach...

Using an almost forensic approach to unravel each case and engaging with the debtor on a personal level, we seek to understand the circumstances of each case and, where appropriate, aim to resolve any dispute without recourse to legal action. For debtors that fail to respond to our reasonable demands we swiftly deploy our escalating collection techniques through telephone, email, letter, solicitor’s letter before action and full legal proceedings if desired.

Call us on 0208 288 3555 for more information and let us help recover your debt.

Key benefits

  • Scalable Solutions to suit large, small & corporate businesses

  • Industry leading rates of collection across our portfolio

  • Cutting Edge IT systems

  • Over 30 years of DCA and legal experience